Giving and receiving feedback is challenging, especially in the very stressful situations with clients or in our team life. In this workshop, the delegates will learn new ways of making difficult conversations easier, offering feedback in a skilful way and protecting their mental health and self-esteem from the negative information coming their way.
Speaker: Olivia Oginska
DVM MRCVS PgCertSAS MSc MAPP
Positive Psychology & Emotional Intelligence Coach
What our previous delegates have said:
"I came in the morning without knowing what to expect. I went back home with a totally different mindset and a lot more knowledge about myself and group dynamics. No testimonial will give Olivia enough justice, you need to experience her yourself. Highly recommended".
"Fantastic facility and staff, events are always well organised and you are well looked after. Keep up the great work!"
Level:8.5
The topics discussed include:
- external self-awareness
- removing our own and others blind spots
- having the difficult conversations skilfully
- receiving feedback with open mind and turning it into growth and action
- creating safe space for the uncomfortable conversation
